Tag Archive: management corporation


DBKL to sponsor repair costs

Offer to foot 90% of outlay open to all government and privately owned flats

KUALA Lumpur City Hall (DBKL) has offered to sponsor 90% of the repair costs of problematic residential high-rises, both Government and private-owned, in Kuala Lumpur.

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DBKL will sponsor up to 90% of repair costs for both PPA and PPR as well as privately owned high-rises, provided they put forward the balance of 10%

Datuk Seri Tengku Adnan Tengku Mansor said all 74 of the Government’s Public Housing (PPA) and People’s Housing Project (PPR), as well as high-rises that were privately operated, could take up the offer – provided they put in the balance of 10%.

“There are a lot of complaints from residents living in high-rise developments on the management of the building.

“Most of the complaints are about lifts, wiring and plumbing,” he said.

Often, the joint management bodies or management committees tasked with managing these buildings fail to resolve the issues for various reasons.

“So, we have decided to help – provided the residents are willing to contribute,” Tengku Adnan said.

“We can also give their building a new coat of paint to make it look good.

“Those interested can make their application via the Federal Territories Residents Representative Council,” he said at the Kenduri 1Wilayah Persekutuan for the Batu constituency at

Dewan Perdana Bandar Baru Sentul on Wednesday.

Tengku Adnan said DBKL had upgraded the lifts in Sri Kelantan Flats and PPR Taman Wahyu, and was in the process of doing the same for PPR Taman Beringin and PPR Intan Baiduri.

“We know the problems and are constantly trying to find solutions.

“Regarding the parking problems in the city, as well as in the residential areas, we are also trying to identify suitable areas to build multi-storey car park complexes.

“There are also complaints on lack of security for residents staying in government housing, as anyone can come and go without restriction.

“We are open to the idea of having access cards, provided all the residents agree to the initiative,” he said, adding that events like the Kenduri 1Wilayah Persekutuan enabled the authorities to get closer to the people and to hear their problems.

Tengku Adnan also said that the chicken slaughterhouse project at the Selayang daily market would go ahead despite protests by some residents.

He stressed that it was to centralise and regulate slaughtering activities in the market.

“Not all the chickens sold at the market are slaughtered in the halal way.

“So, with the modern, centralised slaughterhouse, Muslims can be sure that chickens bought from the market are indeed halal,” he said.

Tengku Adnan also advised petty food traders operating in inappropriate places to take up the grants given out by various government agencies, such as DBKL, Tekun Nasional Financing Scheme and Mara, and upgrade to operating from food trucks.

Source: The Star 24 February 2017

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Notice is hereby given that 5th Annual General Meeting of Danau Murni Management Corporation will be held at the Multipurpose Hall, Block A, Danau Murni Condominium, Jalan 109F Taman Danau Desa, Off Jalan Klang Lama, 58100 Kuala Lumpur on Saturday, 15th October 2016 @ 10:00 am.Notice-of-5th-AGM-2016

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Only 74 out of 7,325 high-rise residential properties in Peninsular Malaysia earned the top five-star ranking in an evaluation of their property management standards. And more than half are below par, earning only one and two stars.

Future generations will likely live in stratified buildings, so people should try to set a proper precedent for them. Mohammad Ridzwan Abidin

IT is one thing to be a developed state by 2020. But it is another thing entirely to have a developed state of mind – and Malaysians have a long way to go to achieve that.

Take, for instance, condominium and apartment-living.

Some of these properties may come with top notch facilities but when it comes to managing their upkeep, there is much to be desired.

Or so says the latest findings on the quality of managing stratified properties from a survey by the Urban Wellbeing, Housing and Local Government Ministry.

Every year, the ministry conducts its Strata Scheme Management Quality Evaluation, or “Star Rating”, which ranks the standards of joint management bodies (JMBs) or management corporations (MCs) of apartments and condominiums.

These bodies are ranked based on how they do in seven areas (see graphic below for details); five stars is the highest rank.

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But, as it turns out, more than half – or 69% – of condominiums and apartments nationwide ranked “below par”, scoring only one and two stars in 2015. In 2014, a slightly smaller percentage, 65%, were ranked below par.

Only 1% – or 74 – out of 7,325 strata development schemes surveyed earned five stars in the 2015 ratings, made available to Sunday Star.

If such a trend continues, future residents will inherit poor standards of living amidst modern facilities.

Currently, almost six million Malaysians out of 20 million city folk are living in stratified buildings like apartments and condominiums.

“But this number is expected to rise in future as the country progresses and becomes more urbanised,” says Mohammad Ridzwan Abidin, Urban Wellbeing, Housing and Local Government Ministry urban service division under-secretary.

He says one of the major problems that condo dwellers continue to face is the refusal of other residents to pay maintenance fees. Other problems are building defects and matters involving enforcement.

“For now, about 70% of residents are at a level where they are merely aware of what needs to be done in managing their property. They are not yet at a level to appreciate the benefits of cooperating with each other and creating a better living culture,” he says.

Mohamad Ridzwan says there is a need to change the mindset of people to foster more civic-minded communities in high-rise buildings.

“Future generations will likely live in stratified buildings, so people should try to set a proper precedent for them,” he says.

He points out that there are also more people moving out of landed properties and into high-rise buildings.

“This group of people will have to learn to adapt to the culture of living in stratified buildings as it is different from living in houses.

“They will need to be more inclusive of and cooperative with their neighbours,” he says, adding that they would also have to learn to be more considerate when it comes to using shared facilities.

Stressing that it all boils down to the mindset of residents, Mohamad Ridzwan highlights the case of Rumah Pangsa Orkid, a low-cost flats property in Ulu Tiram, Johor, which made it into the Malaysia Book Of Records in 2014 for obtaining the ISO 9001:2008 standard for exemplary management.

“Until today, they remain the only low cost flat development to have achieved this,” he says, adding that there are yet to be any high-end condominiums accorded the same standard.

Mohamad Ridzwan says the ministry will continue to actively educate dwellers on proper management of their properties.

“We will embark on more education programmes to promote better practices through advertisements in the mass media,” he says.

On the Strata Management Tribunals to hear disputes, Mohamad Ridzwan says four such tribunals have been successfully set up to cover different zones in Peninsular Malaysia.

“Since their formation the tribunals have heard about 200 cases per month,” he says.

In March, Sunday Star reported that residents who do not pay maintenance fees and other charges were set to face the music, with the Government forming a team to strengthen the enforcement of the Strata Management Act.

The Act also enables residents to take their disputes to a Strata Management Tribunal to settle matters.

Building Managers Association of Malaysia committee member Richard Chan agrees that the “biggest and most critical” problem is the collection of fees, saying that it is rare that JMBs or MCs are able to collect payment from 80% of residents.

“It is more common for the collection rate to be at 40% or 50%,” he says.

Chan laments that petty excuses are often given by residents to defend their refusal to pay up.

“Some refuse because they don’t use the facilities.

“When people ask why they don’t want to pay, they simply say they don’t swim or play tennis,” he shares.

Chan adds that many unit owners live elsewhere or are based overseas and so are reluctant to pay.

“Some are not satisfied with services like garbage collection and defy orders to settle the fees,” he says.

He urges future condo owners to refrain from buying properties that come with all sorts of facilities if they are unwilling to pay up.

“Sometimes, it isn’t about whether they can afford the fees or service charges. It is about their attitude and mentality.

“Some don’t pay simply because their neighbours are not paying and are getting away with it,” Chan says, adding that such attitudes have resulted in some apartments owing up to RM200,000 in water and electricity bills.

The lack of money in the sinking fund also hinders JMBs and MCs from paying for major works like repairing lifts.

“It becomes a vicious cycle. Because people are not satisfied with the upkeep of the place, they do not pay the fees.

“But when they do not pay, there isn’t enough funds for upkeep,” he says.

Also, developers must do their part by informing all potential property buyers of the exact amount of all service charges, says Chan.

“Developers will try to promote their projects for more sales but they should also inform buyers of the fees they are expected to pay.

“Owners should also consider that, after a year, the fees may go up as warranty periods for equipment expire,” he says.

Federation of Malaysian Consumers Associations secretary-general Datuk Paul Selvaraj says many complaints against MCs have been made to the federation.

“High-end condominiums are generally better managed. We received a lot of complaints from people in medium cost apartments,” he says.

He says that consumers and the building management should both be more responsible.

“Consumers need to settle payments that they have agreed to. But they should also be receiving good service in return, like efficient rubbish collection,” he says.

Selvaraj highlights that the only way forward is for management bodies and residents to have a good working relationship.

“People should understand that managing their building is a collective responsibility.

“More dialogues should be held on how to improve the community to ensure good quality of life wherever we live,” he adds.

Room for improvement

THERE are mixed views, but apartment and condominium residents generally agree that there is room for improvement in managing their shared living spaces.

Long standing issues continue to plague condo dwellers, such as poor cleanliness, wrongful use of facilities, low collection of maintenance fees and security problems.

Some believe in boils down to a lack of cooperation among residents while others have taken the developers and the management bodies to task.

A condominium resident in Petaling Jaya, who wishes to be known only as Aaron, says the joint management body (JMB) in his building finds it tough to make changes because of the attitude of his neighbours.

He laments that some residents do not dispose of rubbish properly despite signs being put up to advise them.

“Even if the bin is not full, some just toss their trash on the floor.

“This is the typical ugly Malaysian mindset – since they have already paid to keep the place clean, why should they bother so much?” says the 32-year-old engineer.

Aaron also notes that lifts are sometimes vandalised with graffiti.

“The JMB is trying hard to get things right but it’s the people living here who need to cooperate to ensure it works,” he says, adding that many of the units have been bought up by property investors, and such units are left vacant since the owners do not live in them.

Because of this, they do not pay maintenance fees, causing Aaron’s building to be poorly maintained.

“Some rent out their properties to tenants, who do not care and are not bothered about paying for the shared facilities like the swimming pool,” Aaron says.

While his JMB blocks the access cards of residents who refused to pay up to encourage more payment, the move isn’t effective enough.

Julian Ding, who used to live in an apartment in Ara Damansara, Petaling Jaya, says some residents who smoke can be inconsiderate by throwing their cigarette butts out of the window, which eventually end up on balconies and in common areas.

He also recalls that some residents do not use shared amenities properly – he’s seen people dragging chairs into the swimming pool and leaving them there.

“There were also some security problems. Once, an unknown man had followed a female resident into the compound,” says the 31-yearold father of a baby girl.

Ding now lives in a condominium in Bangsar, Kuala Lumpur, and says his current neighbours are better, with only a fraction not up-to-date with maintenance fees.

“Facilities are fixed if complaints are made and the area is generally clean. But I suppose this is because it is a low density condominium with only 70 units,” he says.

Teacher R. Nithia, a resident in Penang, says the management corporation (MC) in her apartment is problematic because the new post bearers are continuously bickering with the former MC members.

“While they are feuding, the residents are caught in between,” the 40-year-old complains.

She says there are security issues that need to be addressed, such as cars being scratched and vandalised despite the apartment having guards on duty.

“Our access cards to the car park have also been duplicated by non-residents.

“But while we have tried to raise this to the MC, they seem to be more concerned in undoing what the former MC members have done, like changing contractors and the security company,” Nithia says.

Meanwhile, there are some who feel the project developer, who is usually part of the JMB, should do more, especially if there are complaints about the building.

An IT manager who wants to be known only as Johan says the developer of his condominium in Subang Jaya, Selangor, had initially led the JMB but was slow to act on complaints about the workmanship of the building.

“There were many issues, including tiles popping up after only three years,” says the 32-year-old.

He says residents were also promised that their units would be equipped with broadband Internet but the developer has failed to provide such a service.

The JMB, led by the developer, also overpaid for certain services like security when they paid the salaries for eight guards but only six were actually doing the job.

“Last month, the residents took over the management as an MC, and we hope things will improve,” he says, adding that the residents plan to bring up their issues with the developer with the Strata Management Tribunal.

Source: The Star 25 September 2016

The management has appointed a contractor to cut several big trees around our condominium and clear all debris afterward. These trees have uprooted some of our building and impose hazard during thunderstorm.

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No fines for JMBs yet

SWCorp will hold off issuing compounds to residents of high-rise buildings, to give them time to understand the waste separation process.

RESIDENTS at high-rises have been given a reprieve by Solid Waste Management and Public Cleansing Corporation (SWCorp) in compulsory waste separation.

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Segregating rubbish: Resident Kalieamah Palani, 66, throwing egg trays into the paper section of recycling cages at PPr Kampung Limau, Pantai Dalam. SWCorp Enforcement Unit senior assistant director Sharudin Hamid said residents in this category would not be penalised yet and they would be given time to learn the process of separating and disposing the recyclable items in their premises.

He said that although enforcement was ongoing, the authority would not issue compounds to any of the residential high-rise joint management bodies (JMBs) just yet.

“We are still engaging with JMBs on this matter and while there are some good ones (JMBs) who are taking the initiative to follow the rules, their numbers are small,” he said.

“Less than 10% are actually making the effort and to me, this is very worrying,” he added.

Sharudin shot down claims by some JMBs that the local authorities were not communicating with them.

“We have been talking to them since last year about separating their kitchen waste from the recyclable items, but they must make the effort to change,” he said.

He was responding to Star Metro’s front-page story that hundreds of recycling cages were not being properly utilised.

Many of these cages provided by waste management company Alam Flora Sdn Bhd to residents in June have been destroyed, vandalised or simply left empty. In some areas, the cages were burnt.

Measuring 2.13m in height, 0.91m in width and 3.04m in length, each recycling cage costs RM1,200.

It is estimated that half, if not more, are not being used properly.

The cages were given to JMBs of high-rise buildings earlier this year in stages so that residents could start practising separating their waste before the mandatory waste separation at source ruling kicked in on June 1.

Under Act 672, it is mandatory for households in the Federal Territory to separate solid waste at source and it is being implemented and enforced in Kuala Lumpur, Putrajaya, Pahang, Johor, Malacca, Negri Sembilan, Perlis and Kedah.

When contacted, most JMB and management committee (MC) members in Kuala Lumpur said they were not sure how to use the recycling cages in their high-rises.

“We were never informed about it and no one told us or showed us how to use it,” said Neo S.H., a member of the Palm Court management committee.

“Of course some may say simple instructions are available, but Alam Flora and SWCorp should still make an effort to engage with us,” he said.

Tong Weng Mansion and Tong Soon Mansion, two medium-cost apartments in Brickfields, are also struggling to get their residents to segregate recyclable items.

“Eighty percent of our residents are foreigners and they are just tenants so they do not care about recycling, as seen in the sorrylooking recycling cages here,” said Tong Weng management committee chairman G.S. Maniam.

He said convincing residents of the necessity to segregate their rubbish was difficult, adding that the problem was compounded by the lack of engagement from government agencies.

Maniam, who holds the treasurer post at Tong Soon Mansion, suggested that the authorities introduce a reward system to encourage residents to recycle, whereby those who brought in their recyclable items would receive vouchers or coupons.

When SWCorp enforces punitive action under Act 672 for mandatory waste separation at source, JMBs can be slapped with a RM100 fine for the first offence, RM200 (second offence) and RM500 (third offence).

As for landed properties, Sharudin said 84 households in Kuala Lumpur that failed to separate their rubbish since June 1 when the ruling was enforced, would be issued compounds soon.

He said that so far, only landed properties that did not separate their rubbish at source would be compounded.

Those who do not segregate their waste at source can be fined up to a maximum of RM1,000.Subsequent offences will see offenders being hauled to court for failure to ensure that waste is separated at source.

Source: The Star 12 August 2016

 

Many of the recycling cages provided at high-rise buildings have been misused by residents who do not separate their trash and treat the areas like dumpsites.

MORE than half of the 1,153 recycling cages that were provided to residents living in high-rise buildings in Kuala Lumpur to separate their recycled waste are under-utilised.

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One big mix: This recycling cage in PPR Kampung Limau in Pantai Dalam, Bangsar, is a good reflection of the apathy of the residents living there. They clearly did not follow the simple three-step rule to segregate their waste.

Many of these cages provided by waste management company Alam Flora Sdn Bhd in June to residents have been destroyed, vandalised or simply left to rot. In some areas, the cages were burnt.

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Measuring 2.13m in height, 0.91m in width and 3.04m in length, each recycling cage costs RM1,200.

It is estimated that half, if not more, are not being used properly.

The cages were given to JMBS (Joint Management Bodies) of high rise buildings earlier this year in stages so that residents could start practising separating their waste before the mandatory waste separation at source ruling kicked in on June 1.

Under Act 672, it is mandatory for households to separate solid waste at source and it is being implemented and enforced in Kuala Lumpur, Putrajaya, Pahang, Johor, Malacca, Negri Sembilan, Perlis and Kedah.

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A widespread problem

A check by Starmetro of high-rise buildings in 11 parliamentary constituencies in Kuala Lumpur, revealed that these cages were not being used in a proper manner.

Commercial premises were also guilty of misusing the cages.

And what’s mind boggling is that this tidak apa attitude is prevalent in both affluent areas as well as low-cost government housing schemes.

In fact, even townships which are part of the Local Agenda 21, a Kuala Lumpur City Hall led effort to get the local community to practise sustainable living and environmental protection, are guilty of abusing the cages.

The cages have three sections – paper, plastic and others.

Easy-to-follow instructions are provided with info-graphics educating residents on how to separate their recyclables.

It boggles the mind as to why people are not doing it properly.

Or maybe there is a simpler explanation, they just cannot be bothered to get it right.

For instance, they dump organic waste into the recycling cages which are meant for recyclables.

In the section meant for paper, you can find plastic, fabric and old shoes.

For the section labelled others, you can find paper, plastic and even foodstuff.

Areas where recycling cages are being abused included government housing schemes such as PPR Taman Sri Kuching, PPR Hiliran Ampang, PPR Kg Limau, PPR Laksamana and PPR Pudu Ulu.

Residents living in private condominiums and flats in Ampang, Brickfields, Jalan Kelang Lama, Taman United and the Kuchai Entrepreneurs Park were also guilty of not properly using the recycling cages.

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Not rocket science

“What can I say?,” said Solid Waste and Public Cleansing Management Corporation (Swcorp) Federal Territory director Hazilah Gumri.

“It is not rocket science, I have no idea why they do it,” Hazilah said, referring to people who misuse the recycling cages.

“Like I have said many times before, 70% of people know that recycling is good, but they simply do not practise it.

“Common sense tells you that plastic goes into the plastic section and paper goes into the paper section, but you still have people, including educated ones, who are still unable to follow simple steps.

“It all boils down to their attitude,” she added.

Hazilah admitted that Klites seem to be having a problem with the recycling cages, adding that complaints they were too small were being looked into.

“But when you tell me that they do not know how to differentiate between paper and plastic, that is just ridiculous,” Hazilah added.

“The JMBS have got to get their act together.

“They must take responsibility and ownership of their properties.

“There is no point living in first class condos but having a third class mentality,” she added.

Like a rented car

Alam Flora chief executive officer Datuk Mohd Zain Hassan compared the way people treat the recycling cages to driving a rented car.

“When it is notyours, you treat it like it does not matter. That’s how people are.

“There is no sense of ownership here.

“People just do not care, and it really does not matter whether you live in an upscale neighbourhood or a low-cost government housing scheme,” lamented Mohd Zain.

He added that public apathy is also preventing them from carrying out their work effectively.

“A three-hour job takes five hours.

“Everyone wants to get their work done as quickly as possible.

“But when they have to spend extra time cleaning up domestic waste from the recycling cages, it is going push our workers back by several hours,” Mohd Zain said.

Swcorp said that they were monitoring the situation and have identified areas where the cages were misused and would be taking action soon.

 Source: The Star, 3 August 2016

Majlis Perjumpaan KPB Brickfields Bersama JMB dan MC Kondominium Kawasan Brickfields

IPD Brickfields, 27 Julai 2016 – Majlis Perjumpaan Ketua Polis Balai Brickfields Bersama Pengurusan Joint Management Body (JMB) dan Management Body (MC) Kondominium Kawasan Brickfields telah diadakan di Perkarangan Balai Polis Brickfields, Jalan Klang Lama, Kuala Lumpur.

Turut serta hadir di majlis perjumpaan ini ialah ASP Halimahton Saadiah bt Hairin, Penolong Ketua Polis Balai (Urus Tadbir Balai), Insp. Nik Faidzrul bin Nik Fauzi, Penolong Ketua Polis Balai (Ketenteraman Awam), Insp. Razmi bin Ismail,
Ketua Unit StaRT dan Insp. Muhammad Sukri bin Zainuddin, Ketua Unit Rondaan serta 31 wakil JMB serta MC.

Objektif majlis perjumpaan ini diadakan adalah untuk mengenal pasti dan menyelesaikan permasalahan berkaitan jenayah oleh pengurusan kondominium. Selain dari itu, turut disampaikan kes-kes jenayah semasa yang sering berlaku di kondominium serta langkah-langkah keselamatan yang perlu diambil oleh pengurusan kondominium dan pengawal keselamatan yang dilantik.

Pihak pengurusan kondominium juga hendaklah memainkan peranan dalam membantu pihak polis membanteras jenayah dengan menjadi mata dan telinga polis iaitu menyalurkan terus maklumat-maklumat jenayah kepada pihak Balai Polis Brickfields untuk diambil tindakan.

Majlis perjumpaan ini telah berjalan dengan lancarnya dan mendapat sambutan yang amat baik daripada para jemputan yang hadir.

#‎jomlikefbPolisKL‬
‪#‎polisdanmasyarakatberpisahtiada‬

Sumber: Facebook Polis KL

Community policing, or community-oriented policing, is a strategy of policing that focuses on police building ties and working closely with members of the communities. Nice to attend police meet JMB/JMC surrounding Brickfields area #NBOS #royalmalaysiapolice #communitypolicing

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Dewan Bandaraya Kuala Lumpur (DBKL) akan mengadakan Kempen Membayar Tunggakan Hasil DBKL pada bulanOgos 2016 untuk pembayaran cukai taksiran, sewa perumahan PPR/PA, sewaan gerai pasar dan notis kompaun trafik DBKL.

 

Kempen ini bertujuan memberi kemudahan kepada warga kota untuk membuat rayuan, rundingan, menjelaskan bayaran serta mengemaskini maklumat mengenai cukai taksiran, sewa perumahan PPR/PA, sewaan gerai pasar dan notis kompaun trafik DBKL tersebut.

 

Justeru itu, DBKL menyeru kepada semua warga kota agar mengambil peluang ini untuk hadir membuat rayuan dan berunding serta menjelaskan bayaran semasa kempen ini dilaksanakan. DBKL juga menawarkan kadar khas notis kompaun trafik semasa kempen ini dilaksanakan tertakluk kepada terma dan syarat.

 

Setelah kempen ini tamat, DBKL akan melaksanakan operasi sita dan meneruskan tindakan mahkamah kepada pemilik harta yang gagal menjelaskan tunggakan cukai taksiran. Selain itu, DBKL akan meneruskan tindakan penguatkuasaan kepada penyewa perumahan PPR/PA dan gerai pasar seperti menamatkan penyewaan berkenaan dan melaksanakantindakan mahkamah. DBKL juga akan meneruskan dengan sekatan urusniaga (senaraihitam) kenderaan di Jabatan Pengangkutan Jalan sekiranya notis kompaun trafik masih gagal dijelaskan.

 

Untuk maklumat lanjut mengenai kempen ini, sila hubungi:

 

Nama Nombor Telefon Emel
Pn. Faridah Hanim Hassan 03-26178176 faridahhanim@dbkl.gov.my
En. Sairie Mustafa 03-26178185 sairie@dbkl.gov.my

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Sumber: Laman Web DBKL dipetik pada 29 Julai 2016

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Sumber: Laman Web DBKL dipetik pada 18 Julai 2016